RESUME MODEL

CAREER OBJECTIVE:
To Serve the Organization as a System Administrator with dedication and commitment to get better results

INNOVATIVE:
Consistently analyze and improve technical capabilities related to the field of Information Technology there by increasing the efficiency and competitive with the fast growing Technologies.

TECHNICAL EXPERTISE:
Operating System: MS- DOS, Windows 9x, Windows XP, Windows 2000 Professional, Windows NT Server 4.0,Windows 2000/2003 Server.
BackOffice Administration: IIS, Proxy Server 2.0, Lotus Notes, Cluster, SAN
Packages: MS- Office 2000, MS-Project, MS Outlook, Outlook Express 2003
Mail Server: Exchange Server 5.5
Database: SQL 2000
Languages: C, C++
Deployment Solution: Altiris Deployment/Notification Server 6.0

Hardware
Platforms: Intel and AMD Chipsets
Assembling, installation and troubleshooting of servers (Dell/Compaq/HP)

EDUCATIONAL QUALIFICATION: Diploma in Computer Science & Engg.

CERTIFICATIONS:
* Microsoft Certified Professional (MCP) on Windows 2000
* Microsoft Certified System Administrator (MCSA) on Windows 2000
* Microsoft Certified System Engineer (MCSE) on Windows 2000

EXPERIENCE SUMMARY:
More than 5+ years of experience in IT Infrastructure Management. Currently supporting more than 1500 Windows NT/2000/2003 servers in US region for Fidelity. I have industry certifications like MCSE 2000 and MCSA.

Extensive experience on Server Configuration - Microsoft Windows NT Ver 4.0 and Windows 2000/2003. At present working for Fidelity Business Services Pvt Ltd as Systems Engineer

ONSITE EXPERIENCE:
Implementation of Windows 2003 Active Directory for BG Group client at Thames Valley Park UK for 3 months from (2nd April 2004 – 4th June 2004).

Designing monitoring solution for Exchange 2003 for BG Group at Thames Valley Park UK for 1 week from (26th Nov 2004 – 3rd Dec 2004)

S.No/ Company Name/ Designation/ Exp
From To

01 Fidelity Business Services India Pvt Ltd
Embassy Golf Links Business Park
Off Intermediate Ring Road
Bangalore, Karnataka – 560071
Phone: +91 080 56916000

Systems Engineer April 2005 Till Date

02 Accenture Services Pvt Ltd
RMZ Futura II
148/1, Bilekahalli Village
Bannerghatta Main Road
Bangalore -560076
Phone: +91 080 51387956

Senior System
Administrator 2
Years May
2003 April
2005

03 I2 Technologies
No.11, Divyasree Chambers
Langford Road
Bangalore 560 007
Phone: +91 080 2078000

System Administrator 2.9 Years
July
2000
April
2003

Experience Details:

1) Organization: Fidelity Business Services India Pvt Ltd
Duration: April 2005 till Date
Designation: Systems Engineer

Company Profile: Edward C. Johnson 2d founded Fidelity Investments in Boston in 1946 as Fidelity Management and Research Company (FMR Co).
Fidelity has over 50 years' experience and is the world's largest fund management company, looking after over US$1.2 trillion for 20 million investors worldwide.
Fidelity Information Systems Company India Pvt. Ltd., is located in Gurgaon (New Delhi) and Bangalore, and delivers technology solutions in support of U.S. business initiatives to enhance Fidelity's investment products and services
Job Role: Team lead for Offshore Enterprise Integrated Systems management (EISM) group

Responsibilities and Nature of Job:

Roles:
* Managing technical support team which is responsible for infrastructure services on Microsoft Windows technology
* Creating standard server build
* Updating servers with latest service packs and hot fixes.
* Troubleshooting Active Directory replication problems.
* Creating standard process for group policy deployment
* Active Directory users and groups management.
* Implementation and administration of DNS, DHCP and WINS
* Distribute packages via Altiris server across all the desktops and servers
* Review and remediate software distribution failures and to eliminate the problems that causes those failures.
* Design and implement a mechanism for handing on-off technical issues to other technical teams for resolution.
* Creating standard Net-backup policies and taking back-up of the servers. Restoring the data as per the customer request
* Preparing monthly work status report and updating technology specific documents
* Remote administration of servers for any problem across Fidelity offices related to Microsoft Windows operating system.

2) Organization: Accenture Services Pvt Ltd
Duration: May 2003 till April 2005
Designation: Senior Software Engineer

Company Profile: Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills, and technologies to help clients improve their performance.
Job Role: Technical Support analyst

Responsibilities and Nature of Job:

Roles:
* Technical support of Operating System (Windows NT/2000)
* Monitoring servers using BMC patrol Express
* Backup Management, Reporting and Recovery
* Disaster Recovery
* Virus Protection and Eradication
* Maintenance of MS Exchange Environment
* Configuring and troubleshooting Microsoft Outlook and Outlook express.
* Provision of Internet Access and Management of Web marshal.
* Support for RAS and ACE servers and provision of user assistance out of UK office hours
* Analysis of Security Alerts and Implementation of Recommendations Third-party middleware and database software
* Implementing and troubleshooting Cluster and SAN.
* Call Management using Peregrine Service Center Tool.

Additional Responsibilities:
* Selected based on performance to join the UK project implementation team for BG Group (Technology Transformation Programme) TTP 2.

Job Scope:
* Implementation of Windows 2003 domain.
* Migrating User accounts from windows NT to windows 2003 domain
* Implementation of Altiris Deployment Server 6.0
* Implementation of Veritas Netbackup 5.0
* Implementation of BMC patrol enterprise manager 4.5

* Implementation of Quest AD tool sets – (Active Roles, Quest Reporter, Quest Restore and Spotlight on AD)
* Implementation of Netapps Filer (NAS) – FAS 270 and FAS 940
* Documentation of the product implementation.
* Trained members of BG Helpdesk

Complete project was implemented at BG head office, located at United Kingdom.

Address: Berkshire, United Kingdom (UK).

Project Duration:
3 Months (2nd April 2004 – 4th June 2004)

Training attended for implementing the Project:
CIFS Administration at London, UK
BMC Patrol starter at London, UK
Quest AD tool Sets at Warwick, UK

3) Organization: i2 Technologies Software Pvt Ltd
Duration: July 2000 till April 2003
Company Profile: i2, a billion dollar company, has the only B2B solution that incorporates a complete supply chain model, marketplace-to-marketplace support and rich content management capabilities.
Job Role: As a System administrator, I was responsible for Installing, configuring and troubleshooting Desktops, Laptops and Servers.

Responsibilities and nature of Job at i2 Technologies:

* Configuring and troubleshooting desktops, laptops and servers.
* Handle and troubleshoot operating system installations, software installations such as MS Office, PC Anywhere, Anti-virus software, Internet Information Server, Personal Web Server, and Lotus notes 5.08 Client Configuration. Setting up Remote Access Service for Lotus Notes Client users.
* Installation, configuration and testing of SCSI device such as hard drives, backup tape drives.
* Implementing RAID 1 and RAID 5 on mission critical servers such as domain controllers and file servers.
* Installation & maintenance of Windows NT & 2000 DNS, DDNS, DHCP and WINS Servers for the i2 DOMAIN.

* Administration and Maintenance of Windows based network of over 500
workstations and 240 Servers (Dell Servers -Power Edge 300,2400,4300,4400,6450 and Compaq Servers -1800R, ML350, 6500R, 8500R) running Windows NT 4.0/2000 operating systems.
* Worked as a Technical Lead to fully consolidate and migrate i2 NT Domain to a
Single mixed mode Windows 2000 Active Directory Domain.
* Implementing and administration Active Directory services, replication, Trust Relationship and enforcing Domain wide Group Policies.
* Administering Exchange server 5.5, MS Proxy server 2.0 and IIS.
* Remote Administration using terminal service, VNC, PCAnywhere and Damware.

Played a key role for setting up Internet Data-Centre (IDC) in Khanijabhavan for i2.

LANGUAGES KNOWN: English, Hindi, Urdu, Kannada and Marathi.

EXTRA CURRICULAR ACTIVITIES: Chess, Cricket, Reading Novels and Magazines

Reference:
Upon request

I here by declare that all the information provided is true to the best of my knowledge.